Shipping Policy

Last Updated: 23 August 2026

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

Shipping Destinations

We currently ship orders within the United Kingdom (UK).

Processing Time

All orders are processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or UK public holidays will be processed on the next business day.

During busy periods, sales, or promotional events, processing may take slightly longer. If there is a significant delay, we will contact you using the details provided with your order.

Delivery Times

After your order has been dispatched, estimated delivery times are:

• Standard UK Delivery: 2–5 business days
• Express UK Delivery: 1–2 business days, where available

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to courier issues, severe weather, public holidays, or circumstances outside our control.

Shipping Charges

Shipping costs are displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly stated on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where tracking is available.

Please allow some time for the tracking information to become active after dispatch.

Incorrect or Incomplete Address

Please make sure your delivery address is correct before placing your order.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate the issue with the delivery provider.

We recommend contacting us as soon as reasonably possible if you believe your parcel is lost or significantly delayed.

Damaged Packages

If your parcel arrives visibly damaged, please contact us as soon as possible and provide photographs of the packaging and the items received. We will review the issue and assist you with the appropriate next steps.

International Shipping

At this time, we only offer shipping within the United Kingdom. International shipping may be introduced in the future.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: support@camdemarket.com 

Company name: camdenmarket

Phone number: +17208000873

Physical address: Portland Road, Stoke-on-Trent ST31EW,